I logged out of my account and logged back in the email is correct. Never received a “cancellation or out of stock” email and when I tried to submit an email saying something was wrong to your support team it said that my email and order number were wrong. The item was “Wrong way sweater pants set in green” Everything else in my order is “on its way” except for that set. I got a message from SHOP saying that I was refunded for the set but when I looked on my FN account, I didn’t see a credit. I’ve shopping with FN for a while now and I’ve never really had any real complaints until I recently ordered about 14 items and I didn’t receive an email from FN saying that one of my items was out of stock. It just proves to show lack of appreciation for customers with social media, store credit and limited ways of contact. You can spend so much money on that store and post each item and because you lack likes they won’t add you to their online pages. On the other hand, dont get me started on their social media. I end up having to keep shopping in order to not waste my store credit. It’s like opening up a birthday surprise each time and just wishing you’ll like it. You just really never know what you’re going to get. Or I’ll have a dress from them that won’t stop spilling glitter in my room or these visors that lasted way longer than I thought would and really keep the sun away. I had these shades from them that broke in literally one week and the most itchy dress that looked nothing like the material advertised on the app.
So why even have a number?! They only give store credit which I hate because their items are like hit or miss.
The customer service is CRAP! They give a number to call that will never have a representative to reach and the only way to communicate effectively is through email. However I’ve come to the realization that they don’t care about their customers. I clearly love their styles or used to love this company with so many purchases I’ve made. Ok, my closet consists of 50% FashionNova and the other half, Forver21. I will definitely be taking my money elsewhere in the future. Sooooo with that said, if you really think it’s worth the risk/headache go for it. Still no guarantee that I am getting my order ANY time soon. But what did they do? The representative asked me to file a claim for my package! And once received it will take an 10 business days to be sorted out. The very least Fashion Nova could have done would be to own up to their mistake and get me my order ASAP. LOL what a joke, there is no way in hell that was the truth, the site clearly states it takes up to two days to process the order EXCLUDING weekends. After a week of going back and forth the representative tells me my package was delivered on Dec 21 and to check with my neighbors. Which keep in mind also takes a couple days to get a response. So finally after no costumer service number to find on their website I send them an email. Also note that my app keeps pushing out my “estimated delivery date” every time I checked but this would happen EVERY SINGLE DAY. After 12 business days go by I start to question where my package is.
#Customer service number fashion nova full
I ordered a couple pairs of pants back on Dec 20 and given that it was around the holidays I understood/expected the full 12 business day shipping maximum (shipping policy) without any problem. More Matches Get Pricing Info for Unique Solutions Design Contact Unique Solutions Design! Or Contact Support Need help using Unique Solutions Design? Try their Help Center now! Unique Solutions Design in the News! Social Support and Contacts Unique Solutions Design on Facebook!įirst time user here and most definitely my last. Website: Visit Citrus Game Studios Website NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Fashion Nova Inc. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact Fashion Nova. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues.
#Customer service number fashion nova how to
Listed below are our top recommendations on how to get in contact with Fashion Nova.
0 kommentar(er)
